Purchasing

Here you can find answers to many common questions we’ve received.  If you can’t find answers here or have any additional questions or comments, you can email us at: TheTeam@DelRosario.nyc

Are the prices listed in US currency?

We list all prices in US currency. You will be charged in US dollars but your countries pricing (exchange rate) will convert automatically.

I made a mistake with my order. Can I change it?

Please contact us by e-mail so we can resolve the issue for you. You cannot edit an order once it has been placed but we can cancel it and issue your card a credit. You may then proceed to place a new order if you wish.

How do I make a return?

FOR MORE INFO REGARDING RETURNS PLEASE VISIT OUR RETURNS & EXCHANGES SECTION

How is sales tax calculated?

If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item. In accordance with state tax laws, the total selling price of an item will generally include item-level shipping and handling charges, item-level discounts, gift-wrap charges, and an allocation of order-level shipping and handling charges and order-level discounts.

The amount of tax charged on your order will depend upon many factors including Identity of the seller, type of item purchased, and destination of the shipment. Factors can change between the time you place an order and the time of credit card charge authorization, which could affect the calculation of sales taxes. The amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged.